FAQs

Q: WHAT ARE COMPATIBLE INKS AND TONERS?

A: It is manufactured by third-party manufacturers and is designed to work in designated printers without infringing on the patents of printer manufacturers. Compatible inks and toners may come in a variety of packaging, including sealed plastic wraps or taped plastic wraps. Regardless of packaging, compatible products are generally priced lower than original equipment manufacturer (OEM) brand inks and toners.

Q: WHAT ARE OEM INKS AND TONERS?

A: Stands for Original Equipment Manufacturer, which is made by the company that manufactured the copier or printer. They were produced specifically for that device and are reliable as well as high-quality. Ex: if your printer is an HP, then the cartridge will be made by HP; however, OEM cartridges are significantly more expensive than Compatible or Remanufactured options.

Q: ARE YOUR PRINTERS FREE OF USE?

A: Yes! SIDGOA Ent. provides free use of printers, both refurbished and brand new depending on clients’ requirements, as part of cost-effective solutions that SIDGOA Ent. could provide especially for small and medium-sized business organizations.

Q: HOW TO ORDER THRU OUR WEBSITE?

A: Look for the product model of your choice under Products > preferred category page, Ex, PRODUCTS > TONER CARTRIDGES

1. Click the model product of your choice to enter the model profile page.
2. Select the number of quantities and click “Add to Cart”.
3.  Go to the “CART” menu, where you will find the item(s) you had just added, click “Submit Order” fill in the order form that appears,
   This will notify us, and one of the SIDGOA Ent. representatives will contact you immediately to verify your filled-in information. SIDGOA Ent. will then send
   your proposal via email for you to confirm, and we will proceed with the delivery, 24 hours upon receiving / confirmation of your order.
4. You may also click “Inquire Now” if you wish to know more about the product.